Terms and Conditions

Aravista / Skibidi Experience Travel & Tours

www.ara-vista.com

Effective date: 2nd May 2025

1. Introduction

These Terms and Conditions (“Terms”) set forth the legally binding agreement between you (“Customer,” “Participant,” or “you”) and Skibidi Experience Travel & Tours, operating under the brand name Aravista (“Company,” “we,” “us,” or “our”), governing your use of our website, services, and participation in any tours, activities, or programs provided by the Company.

Aravista specializes in organizing guided travel experiences that combine adventure tourism with meaningful community service, offering curated trips designed to immerse participants in local culture while contributing to community-based initiatives. By accessing or using our website https://www.ara-vista.com, making a booking, or participating in any trip or event, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

2. Company Information and Contact Details

• • Legal Name: Skibidi Experience Travel & Tours
  • Brand Name: Aravista
  • Registered Office: Masbate, Philippines
  • Website: https://www.ara-vista.com
  • Contact Email: info@ara-vista.com
  • Contact Phone: +63 962 577 8790

3. Definitions

For purposes of these Terms:

• • “Company” means Skibidi Experience Travel & Tours, operating under the brand Aravista.
  • “Customer” or “Participant” means the individual or entity making a booking or participating in Services.
  • “Trip” or “Tour” refers to any travel experience, guided excursion, or community service program organized by the Company.
  • “Force Majeure” means circumstances beyond the Company’s control, including but not limited to natural disasters, governmental actions, pandemics, or labor strikes.
  • “Services” means all tours, activities, transportation, accommodations, and ancillary services provided by the Company.

4. Eligibility and Participant Requirements

Participation in our Services is subject to the following eligibility criteria:

• • Participants must be between 18 and 65 years old, physically fit, and capable of undertaking at least 30 minutes of moderate hiking or physical activity.
  • Participants under 18 are permitted only with the consent of a parent or legal guardian and must be accompanied as required.
  • By submitting a booking, you represent and warrant that you meet these requirements and that you will comply with all health, safety, and conduct instructions provided by the Company or its representatives.

5. Services Provided

The Company offers bespoke travel and tour experiences combining guided exploration with community service activities designed to foster cross-cultural exchange and local engagement. Each tour itinerary includes a curated blend of sightseeing, cultural immersion, and volunteer service, as detailed in the trip description provided on the website or in official communications. The Company reserves the right to modify or enhance its offerings to maintain the quality and integrity of its Services.

6. Booking Process

Bookings may be made through the Company’s website, authorized agents, or approved booking channels. A booking is not considered confirmed until:
(a) a completed booking request or form is received;
(b) the required deposit (see Section 8) is paid; and
(c) the Company issues a formal booking confirmation.
The Company reserves the right to accept or decline bookings at its sole discretion. Customers are responsible for ensuring all information provided at the time of booking is accurate and complete.

7. Pricing and Payment Terms

All prices are quoted in United States Dollars (USD) unless explicitly stated otherwise and are exclusive of applicable taxes, fees, and surcharges.

• • Included in the price: transportation as specified, accommodations, prepared meals, guided activities, scheduled program elements, and AXA Domestic Travel Insurance covering the duration of the trip. Please note that the insurance provider may change in the future if better options become available.
  • Excluded from the price: personal expenses, meals outside the prepared itinerary, optional activities, souvenirs, and any expenses not expressly listed as included.

The Company reserves the right to adjust prices in response to significant cost increases, currency fluctuations, or government-imposed charges. Any such adjustments will be communicated promptly. Failure to make payment in accordance with Section 8 may result in cancellation of the booking without refund of any paid amounts.

8. Deposit and Final Payment

To secure a reservation, a non-refundable deposit equal to 20% of the total trip price is required at the time of booking. This deposit is used to secure domestic flight tickets and other advance arrangements. The balance of the total trip price must be paid in full no later than 14 calendar days prior to the scheduled departure date. If full payment is not received by the specified deadline, the Company reserves the right to treat the booking as canceled, in which case the applicable cancellation terms will apply. For details on refund and cancellation conditions, please refer to the separate Refund Policy, which is incorporated by reference into these Terms.

9. Amendments and Modifications by Customer

Any request by the Customer to amend, transfer, or modify an existing booking must be submitted in writing and is subject to the Company’s prior written approval, at its sole discretion. The Company reserves the right to charge an administrative fee for any changes made after the booking is confirmed, in addition to any costs imposed by suppliers or service providers. The Customer acknowledges that not all changes may be accommodated, and certain amendments may be treated as cancellations subject to the Refund Policy.

10. Changes or Cancellations by Company

The Company reserves the right to cancel, modify, or reschedule any trip, activity, or itinerary at any time prior to or during the trip, including in cases of insufficient enrollment, force majeure, safety concerns, or other circumstances beyond its control. In the event of a cancellation or material modification, the Company will notify Customers as soon as reasonably practicable and will offer, at its discretion:
(a) an alternative trip or itinerary of comparable value; or
(b) a rescheduled date; or
(c) a refund consistent with the Company’s Refund Policy.
The Company’s liability in such cases is limited solely to the amount paid for the affected booking, and the Customer waives all claims for additional compensation, damages, or losses.

11. Force Majeure

The Company shall not be liable for any delay, cancellation, failure to perform, or alteration of the Services due to events or circumstances beyond its reasonable control (“Force Majeure”), including but not limited to natural disasters, pandemics, government actions, labor disputes, weather conditions, or acts of God. In the event that a trip must be canceled or rescheduled due to force majeure, the Company will make reasonable efforts to offer an alternative date within seven (7) calendar days of the original departure. If rescheduling is not possible, the Company will provide a refund, including the deposit, consistent with the Refund Policy.

12. Itinerary and Activity Changes

While the Company makes every effort to deliver the itinerary as described, the nature of travel and outdoor activities inherently involves variables beyond the Company’s control. As such, the Company reserves the right to alter itineraries, substitute accommodations or activities, and make other necessary adjustments to maintain the safety, quality, and integrity of the trip. For weather-dependent or unavailable activities, the Company will endeavor to provide alternative arrangements of comparable value. Such modifications do not constitute a material breach and do not entitle the Customer to a refund, except as provided in the Refund Policy.

13. Travel Requirements and Documentation

It is the Customer’s sole responsibility to ensure that all required travel documentation, including but not limited to valid passports, visas, permits, and health certifications, is obtained prior to departure and remains valid throughout the duration of the trip.

The Company provides AXA Domestic Travel Insurance covering the trip period; Customers are advised to review the insurance policy terms carefully. The Company reserves the right to change insurance providers in the future if superior options become available.

The Company bears no responsibility for Customers who are denied entry, boarding, or participation due to failure to obtain or present appropriate documentation. No refunds or credits will be issued for unused services due to such failures.

14. Customer Obligations and Conduct

The Customer agrees to conduct themselves in a respectful, lawful, and considerate manner at all times during the trip. The Customer shall comply with all instructions, rules, and safety guidelines provided by the Company, its representatives, and local authorities. The Company reserves the right to remove from a trip, at the Customer’s sole cost and without refund, any participant whose behavior:
(a) poses a danger to themselves or others;
(b) materially disrupts the experience of other participants;
(c) violates applicable laws or cultural norms; or
(d) breaches these Terms or the instructions of trip leaders.

15. Assumption of Risk and Acknowledgment of Responsibility

The Customer acknowledges and accepts that participation in the Company’s tours and activities inherently involves certain risks, including but not limited to physical exertion, environmental hazards, unpredictable weather, transportation risks, and interactions with wildlife or local communities. By booking and participating in a trip, the Customer voluntarily assumes all such risks, including the risk of personal injury, illness, emotional distress, property damage, or death, and releases the Company from any and all liability to the fullest extent permitted by law. The Customer confirms they are physically fit and capable of participating in the selected activities and accepts personal responsibility for their own safety and well-being.

16. Insurance Requirements

The Company strongly recommends that Customers obtain comprehensive travel insurance that includes coverage for trip cancellation, medical expenses, personal injury, evacuation, loss of baggage, and personal liability. The Customer acknowledges that failure to obtain adequate insurance coverage is at their own risk and that the Company shall not be liable for any costs or losses incurred as a result of inadequate or absent insurance. Certain destinations or activities may require mandatory insurance as a condition of participation, which will be communicated to the Customer at the time of booking.

17. Exclusions and Additional Costs

Unless expressly stated in the booking confirmation or itinerary, the following are excluded from the trip price and remain the sole responsibility of the Customer:
(a) meals and beverages not included in the official program;
(b) optional activities or excursions not part of the standard itinerary;
(c) personal expenses, including souvenirs and gifts;
(d) costs arising from unforeseen circumstances such as flight delays, missed connections, or medical emergencies; and
(e) gratuities to guides, drivers, or service staff.
Any additional expenses incurred during the trip must be paid by the Customer prior to departure or as otherwise required.

18. Limitation of Liability

To the fullest extent permitted by applicable law, the Company’s total liability, whether in contract, tort (including negligence), or otherwise, shall be limited to the amount paid by the Customer for the affected booking. Under no circumstances shall the Company be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of enjoyment, emotional distress, lost profits, or loss of opportunity, even if the Company has been advised of the possibility of such damages. This limitation applies regardless of the failure of any exclusive remedy.

19. Indemnification

The Customer agrees to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, affiliates, suppliers, and subcontractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:
(a) the Customer’s breach of these Terms;
(b) the Customer’s negligence or misconduct; or
(c) the Customer’s violation of any applicable law or the rights of any third party.
This obligation shall survive the completion of the Services and termination of these Terms.

20. Disclaimer of Warranties

The Services are provided “as is” and “as available,” without any warranties, representations, or guarantees, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. The Company does not warrant that the Services will be uninterrupted, error-free, or meet the Customer’s specific expectations, nor does it guarantee the occurrence of any particular sights, wildlife, weather conditions, or cultural experiences described in promotional materials.

21. Intellectual Property Rights

All content on the Company’s website and marketing materials, including but not limited to text, images, logos, trademarks, videos, and graphics, is the exclusive property of the Company or its licensors and is protected under intellectual property laws. The Customer is granted a limited, non-exclusive, non-transferable license to access and use such content solely for personal and non-commercial purposes related to booking and participating in the Services. Any unauthorized use, reproduction, distribution, or modification of the Company’s intellectual property is strictly prohibited and may result in legal action.

22. Data Protection and Privacy

The Company collects, uses, and stores personal data provided by the Customer solely for the purposes of booking management, customer communication, and the delivery of Services. By making a booking, the Customer consents to the collection and use of their personal data in accordance with the Company’s Privacy Policy, which is available on the Company’s website and incorporated herein by reference. The Company does not sell, share, or disclose personal data to third parties for marketing or analytics purposes without the Customer’s express consent, except as required by law or necessary to fulfill the booking.

23. Third-Party Services and Links

The Company may engage third-party providers (including transportation operators, accommodation providers, and local activity partners) in delivering certain aspects of its Services. While the Company endeavors to work with reputable providers, it does not control and is not responsible for the acts or omissions of such third parties. The Customer’s use of third-party services is at their own risk, and the Company disclaims all liability for losses, injuries, or damages arising from third-party conduct. The Company’s website may also contain links to external websites, which are provided for informational purposes only. The Company makes no representations regarding such websites and assumes no responsibility for their content or practices.

24. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of laws principles. The parties agree to submit any dispute, controversy, or claim arising out of or relating to these Terms, the Services, or the relationship between the parties to the exclusive jurisdiction of the courts of Masbate, Philippines. Notwithstanding the foregoing, the Company reserves the right to seek injunctive or equitable relief in any competent jurisdiction to prevent or address breaches of its intellectual property or confidential information.

25. Amendments to Terms and Severability

The Company reserves the right to update, modify, or amend these Terms at any time in its sole discretion. Updated Terms will be published on the Company’s website and will be effective upon publication unless stated otherwise. The Customer’s continued use of the Services following the publication of updated Terms constitutes acceptance of those changes. If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be interpreted or reformed to best accomplish its intended purpose within the limits of applicable law.

26. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, or if you wish to exercise any of your rights or communicate with us regarding any matter, you may contact us using the following details:

Aravista / Skibidi Experience Travel & Tours
Registered Office: Masbate, Philippines
Mailing Address: Masbate, Cataingan, Bahia Vista Resort, XXM6+2X5, 5415
Email: info@ara-vista.com
Phone: +63 962 577 8790
Website: https://www.ara-vista.com

We endeavor to respond to all inquiries within a reasonable time and in accordance with applicable laws.